stair climbing dolly faqs
How can we help you?

Product Questions

How long is the service life?

Our stair climbers can last up to 10 years with normal use.

How long can it be used on a single charge?

It can climb 500 steps on a single charge, which is equivalent to a week of normal use.

What is the maximum load of the electric stair climber?

We have a variety of models with different load capacities to meet the needs of different use environments and goods.

At present, our electric stair climbing machine can carry up to 250 kg.

What kind of goods can the trolley carry up and down the stairs?

The electric stair climbing trolley can be widely used in the logistics industry, supermarket warehouses, building materials transportation, factory handling, etc.

The following categories are all available:
1. Home appliances and furniture: air conditioners, washing machines, refrigerators, TVs, sofas, etc.;
2. Building decoration materials: cement, ceramic tile, marble and other heavy objects;
3. Goods in carton: wine, beverages, etc.
4. Heavy cargo: liquefied gas tanks, medical equipment, etc.

Sales Questions

What shipping methods are available?

Sea freight, rail freight, air freight, land freight

What is the MOQ?

Our MOQ is 10 pc.
Drop shipping is available.

Can I customize my own staircase climber?

Both OEM and ODM are available.

After Purchase Questions

What warranty services are available?

The motor and battery are guaranteed for one year, and the frame is guaranteed for two years.
Tracks are consumables and are not covered by the warranty.

Scroll to Top